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Reopening Procedures

Please help us continue to bring you exceptional entertainment by adhering to the following policies and guidelines. If you have any questions about our COVID Policies, please contact us and we will assist you however we can.

Seating Capacity Limits 

  • All seating capacity restrictions have been removed. We are currently at full capacity with no social distancing. 

  • Rows and seats within the theatre may be marked off, please do not remove tape to accommodate your group.  

  • Two Seating Options for shows. Please be aware of the seating options while purchasing your tickets.

Reserved Seating: You can select the seat(s) based on the number of guests in your party and your preferred location. 

General Admission: First come, first served basis for event. The balcony and boxes will not be opened unless the main floor seating is full enough to warrant opening the upper level.


Safety and Sanitation Protocols 

  • If you or someone in your party are exhibiting symptoms of COVID-19, such as fever, coughing or shortness of breath, please stay home and do not come to the event. 

  • There are two theatre entrances: the main SOH entrance and the entrance to the City Centre.

  • Please follow any floor markings outside the Opera House on a per-show basis.  It is possible the line will extend to the outside, so plan your wait in line according to the forecasted weather.  

  • Sanitizing stations will be located throughout all public spaces for easy use.

  • Programs are now digital! 

    • Simply open the camera on your phone

    • Point the camera at the displayed QR code 

    • Tap the link that appears after scanning the QR code  

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